NHS Doctors surgery
IN HAMPSTEAD
James, the facilities manager for a group of practices got in touch this year regarding a surgery in Hampstead. Their boilers had broken, leaving the surgery with no heating or hot water, and had started to severely impact the service they could provide their patients as the cold had start to kick in early that year. We had previous replaced a boiler for them, at a different surgery, in 2020 so The Plumbing Team were James' go to contractor.
This particular surgery, however, was under an existing contract with a larger contractor who maintained the boilers the plant room and had provided James with a quote to replace the plant room. James felt the cost was extremely high, so reached out to The Plumbing Team, who visited site to provide a site survey and project cost.
The Plumbing Team provided James with a project cost, £15000 less than the existing contractor, and could complete the project within two weeks. Getting the surgery the much needed heating and hot water up and running four weeks earlier than the original estimation. Overall, the service and efficiency demonstrated by The Plumbing Team allowed a vital NHS site to continue operating and provide care to the community and prove a key role in fighting the COVID-19 pandemic.